Menu  
Close  
  • Who we are
  • Our work
  • News & Analysis
  • Events
  • Library
Accessibility options
Search the site

Tracking and monitoring online hate speech: keywords and software

Category: Podcast By: Haroon Baloch & Pshtiwan Faraj

In this second episode of our CREID Podcast series focusing on online speech, Emily Buchanan speaks to Haroon Baloch from Bytes for All in Pakistan and Dr Pshtiwan Faraj from Independent Media Organization in Kurdistan in Iraq to discuss how they have trained consumer research software to track and monitor hate speech on social media.

Initially, they consulted with a range of stakeholders to identify what key words (often offensive, demeaning and reinforcing existing prejudices) are being used to perpetuate hate speech against religious minorities before programming consumer research software, Brandwatch, to track the use of those key words and where these are being used with malicious and inciteful intent. Their research identifies who initiates hate speech campaigns on social media, and also how hate speech can spike around key events, such as elections. They warn that the right balance needs to be struck between curbing hate speech and allowing freedom of speech, and that some blunt instruments such as Internet shutdowns are not the answer for tackling the problem.

See also…

#Incite! Identifying and challenging online hate speech (event)

Online hatred pushing minorities to the periphery: An analysis of Pakistani social media feeds (report)

The cost of hate speech: Policy brief for Punjab (policy briefing)

Deeply ingrained prejudice fuels hate speech in Iraq (news-story)

Pakistan: Minority youth able to share experiences of exclusion and challenge hate speech (impact story)

Related content

Event July 5, 2022
Silhouette of a figure sat in front of a laptop
Hate speech and freedom of religion or belief

Join CREID partners, Minority Rights Group, for the launch of a pioneering toolkit which highlights the dangers of hate speech against those of a faith…

VIEW THIS RESOURCE
Podcast
Countering online hate speech: creating a counter narrative through good journalism and by working with young people

In this final episode in our series on identifying and countering hate speech, Emily Buchanan speaks to Salam Omer, Editor-in-Chief at KirkukNow in Iraq, Abdul…

VIEW THIS RESOURCE
Podcast
Defining the language of hate speech against religious minorities: compiling a lexicon of key words

In the third episode of our series on identifying and countering online hate speech targeting religious minorities, Emily Buchanan speaks to Aila Gill from the…

VIEW THIS RESOURCE
Back to top
  • Accessibility
  • Terms of use
  • Sitemap
  • Privacy & cookies
  • Contact

[email protected]

CREID team
Institute of Development Studies
Library Road
University of Sussex
Falmer BN1 8RE
East Sussex, United Kingdom

Sign up to our newsletter

Our mailing list is managed by
Institute of Development Studies

© 2023 CREID. Made by Surface Impression.



These options can change the way this website looks, which may help you to use it more easily.

Accessibility options


  •   Text options

Text options

Standard text

Standard text size

Large text

Large text size

Extra large text

Extra large text size